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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
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J Chalapathi Rao on 3rd Dec 2020, 7:10am | Permalink
Drainage overflow in manhole opposite to ask residency apartment near little scholar school, New vidyanagar, Old PS, neredmet, secunderabad.
Very bad situation, bad smell, since 15 days.
Bhargavi on 1st Dec 2020, 9:25pm | Permalink
In our street a street dog was died 3 days back no ghmc employee not at al looking after it so pls kindly accept the request and clear it fast as soon as it possible as it near to mansoorbad pedda cheruvu

Plot no 15 ,sri ram hills colony,near sloka international school ,Sahar estates,mansoorbad
Bh.Rangareddy on 1st Dec 2020, 4:53pm | Permalink
To
The Commissioner
GHMC
Sir, Kindly take a decision to cancel the special leave to the employees those those who didn’t in today’s elections
Manendra Singh on 30th Nov 2020, 12:30pm | Permalink
Dear Sir / Madam

Outside Bhagyashree Apts , Nagarjuna Ngr, Street No 2 , Lane No 14 , Landmark Mother Mary Statue ,Tarnaka, Secunderabad .. Drainage is overflowing during mornings , afternoons , ...

Called GHMC Helpline No couple of times and complained, but this problem is yet to be resolved ..

Request you to kindly look into this asap ...
Ravinder Reddy on 23rd Nov 2020, 9:28pm | Permalink
Hellow sir this is ravinder i am from hyderabad champapet h.no. 9-9-129/1, Reddy Colony, Champapet,Hyd. Sir infront of my house daily drainage leakage and waste garbage will be there and lot of smell will come we cant able to open the door daily. Colony people will throw garbage infront of my home. We are suffering this problem since 20 years sir. Once you can see the problem then you can understand over problem. So please i request you to solve the problem. 9391180159
Khalid Jambagi on 20th Nov 2020, 12:33pm | Permalink
Dear sir,

This is to inform you that in our area 14-15-20-156-26/B Anmol Residency Beside MJ Function Hall, Near Indane Gas Godown,
Radha Krishna Housing Society, Borabanda, garbage collectors are missing, once a week visiting in morning 4 a.m hours, we are facing a very hard time to catch them, please request you schedule them properly.
G.Navin on 20th Nov 2020, 11:24am | Permalink
Sir,
sub:constructing more than 5plus floors unauthorized,illegal constructions at ,SR Nagar,Hyderabad areas Request immediate action to stop.

I invite your attention to the reference of HOUSE No.1/C, masjid lane,opp to orient cafe,S.R.Nagar request to take suitable action on the illegal and unauthorised construction of 5 plus pent house on 5th floor shops at ground floor no proper setbacks. Is there any permissions given for raising such a huge floors by GHMC, its total violation of GHMCLaws Request action to stop immediately.
Mujeeb on 19th Nov 2020, 3:26pm | Permalink
I have complaint to GHMC on 04021111111 as usual they sent a SMS with complaint reference No. 1911201081832 & Incharge Officer No. He will not pickup the phone. & there is no reply even for the SMS.
Iqbal A khan on 19th Nov 2020, 11:51am | Permalink
Dear sir,
This is inform you that in our area paramount colony , Toli chowki , garbage collectors are missing , once a week visiting in morning 4 a.m hours , we are facing very hard time to catch them , please request you schedule them properly.
V seshagirirao on 13th Nov 2020, 9:41am | Permalink
Drainage water flowing on road at vaidehinagar saibaba temple main road past one month after heavy rains nobody from ghmc taken any precautions in my area due to this I am infected with skin disease please take action immediately.
Chennaboina.mukesh yadav on 11th Nov 2020, 7:21pm | Permalink
laldarwaza mahankali temple road totalyy damaged and there is no one to take care of it since 3months.

Kindly respond on it
Jerome Hubbard on 9th Nov 2020, 9:36pm | Permalink
I would recommend for everyone who plays gambling and know how to do it to try out indian dreaming free pokies
Suresh Goud V on 6th Nov 2020, 1:11pm | Permalink
Respected Sir ,
Subject - Request for New Compound Wall

This is Suresh Goud V resident at H.No.1-2-212/4/K ,
Eshwaramma Basti , New Subhash Nagar , Domalguda , Hyderabad - 500029 , Telangana ,
I am requesting for New Compound Wall Construction which is Related to our Colony People
Due to heavy rainfall our colony compound wall has damaged and it will collapse at any time because my home is at dead end of street beside my home there is no road & no way
compound wall backside burial ground land located night time its look like way is existing so people are coming to till dead end some people are climbing the wall and some people returning & that road dead end is not in leavel (it is like valley)
so many people are falling into that & getting injured in the night time


sir beside my home place is like small forest , in the night some insects , lizards rats are coming into home & not only insects some different people
( un knowing people may be thief's ) are walking in night time

we are also scaring because of this daily and sir but on burail ground side there is one small compound wall which is constructed by GHMC for
saperate in favour of burail ground land purpose in between some open place
why I am requesting for basti new compound wall construction
I would welcome the opportunity to talk to you and
I hope that you call me for details
I thank you for your time and support
I look forwardto hearing from you

thanking you
Suresh Goud V
Mobile No : 7306288532
N SRINIVAS on 4th Nov 2020, 11:37pm | Permalink
Death certificate delay ghmc office Charminar circle 4 death 26-08-2020 online not received any response ghmc office poor service
Y.Chakravarthy on 1st Nov 2020, 12:44pm | Permalink
Respected sir, iam yamagouni Chakravarthy, r/o 17-1- 391s/362. Lake view residencySingareni colony saidabad post. Recently flooded water came into the appartment ,water stuck for five days. My car and two wheeler drowned in water for five days. No body turn up to give the compensation amt of Rs 10000 which is provided by our Government Shri K Chandra shaker rao Chief Minister of Telangana. Only few of them received the amt in my colony .plz do the need full sir .
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