GHMC Mayor Gadwal Vijaya Laxmi today said that the grievances received from the public during the Prajavani programs should be resolved within a week.
Laxmi along with Deputy Mayor Srilatha Shobhan Reddy received applications from the people at the Prajavani program held at the GHMC headquarters today.
Speaking on the occasion, the Mayor said that in a bid to resolve the problems of the people, the Prajavani program would be organised from 10:30 am to 1 pm at all the zonal and circle offices every Monday across the GHMC limits.
She directed the officials to resolve the complaints received from the people and submit the report every Saturday.
Officials were also directed to give a receipt to every application, and to resolve within a week every application received.
The authorities should also inform the petitioner in writing how many days their application can be resolved in, Laxmi said.
She also said that cyber criminals were calling the beneficiaries of free double bedroom houses scheme and asking them to pay money through Google Pay and PhonePe, and urged the beneficiaries not to believe their words and not to get deceived.