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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
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Ravi kumar on 24th Jul 2020, 3:05pm | Permalink
Illegal Construction in Sri ram nagar colony kondapur, Serlingampally, Mandal. 500084
Residing There has been a Complaint lodged earlier and No action has been taken against the Owner. Because the Owner is Working in Police Department, he Continously threatening us ase there is lot of Disturbance going on his Construction.
Also he has Occuiped the road in front of the plot and has built a bathroom and a shed at end of the road which is absolutely illegal (Sri Ram nagar colony A-Block plot No 1-57/340/B.
Safwan ali quadri on 22nd Jul 2020, 4:55pm | Permalink
Hello sir
My self safwan ali from hafeez nager yakhutpura hyderabad Telangana .
In my area the problem of Dranege it's my humble request to take action about this. Thanku
P. Rajashree Naidu on 21st Jul 2020, 4:51pm | Permalink
Dear Sir,
I am from Venkateshwara colony east,beside bank colony ,Suchitra,hyderabad,telangana , we had an issue with construction of new pipe in front of our house while the construction our dranige pipe was broken by them,even though there was space to place the pipe they destroyed our pipe. After repeated request they are using filthy words and giving warning to small kids.
Pltk sharma on 21st Jul 2020, 11:00am | Permalink
In our apartment wastage garbage dropped your municipal garbage lifting people. And demanding abnormal amounts to clear and clean. We said some polka going on please come evening. But he does not listen and dropped huge garbage and left.
DANIEL JOSEPH on 20th Jul 2020, 9:33pm | Permalink
Sir, Street light on the southern side of the Colony Park in Dew Drops Colony, Turkapally, Macha Bolarum, (Circle 133) is not glowing for the past one month. Please attend. Daniel J. Mob: 9494412123.
Ravi Kumar on 20th Jul 2020, 9:13pm | Permalink
H.no 56-25 vajpai nagar chintal quthbullapur Hyderabad . Sir we are giving complaint since 3 months back and the issue of water problem is not at all solved . Higher officer in your division also not taking any action, please give us water supply and solved our problem . Can no .6121414839
M.Vasudeva reddy,h.no.2-2-185/ on 20th Jul 2020, 8:39pm | Permalink
I,Dr.M.VasudevaReddy living in h.no.2-2-185/56/8,somasundernagar bagh amberpet.We are facing waterlogging porblem in front of my house since many years.Locl ghmc superwiser is not taking any measure to rectify the problem .Please look in to the matter and solve this long standing problem.
Chari on 19th Jul 2020, 11:03pm | Permalink
Dear Sir/Ma'am,

We have been in trouble by the increase in the number of street dogs. They are wild ,they are entering into houses in middle of the night and creating so much disturbance and chasing people.Please send a dog van to catch them. I hope you understand the situation.

Address
Mythrinagar,
Phase-2,road no-2,temple road
Madinaguda
Hyderabad
ashwiniganeeb008@gmail.com on 19th Jul 2020, 1:08pm | Permalink
Dear sir am ashwini.G the problem is manhole was flowing on the road.that water has to comes in to our hoses suffering since 4days over. But know one is responding kindly clear that it's 3rd time...but again nd again that problem repited kindly clear that issue...plz it's very dangers fr kids take a action immediately
Add:3-1-16/27/137/A,nagalaxminager,Mallapur.kapra
Landmark (near waterplant.mainroad)
Ashwini.Ganeeb on 19th Jul 2020, 1:01pm | Permalink
Dear sir am ashwini.G the problem is manhole was flowing on the road.that water has to comes in to our hoses suffering since 4days over. But know one is responding kindly clear that it's 3rd time...but again nd again that problem repited kindly clear that issue...plz it's very dangers fr kids take a action immediately...
Dr. K.V.Reddy on 18th Jul 2020, 11:42am | Permalink
Sanitization is done at H.No 2-2-1074/1/1, Merugu Nilayam, Baghamberpet, 500013
Bashetty sathish on 18th Jul 2020, 10:02am | Permalink
Dear sir am sathish frm Mallapur,nagalaxminager,kapra
Near Water plant mainroad.
The thing is Evry time manhole was flowing the dirty water has flowing on the road and it's comes in to houses it's very bad smell kindly react as soon as possible nd solve the problem...
Mr Biju Joseph. Mob 9618261303 on 17th Jul 2020, 8:17pm | Permalink
Sir My family is residing in House No 33/103, Officers Colony, R K Puram, Secunderabad.
We are noticing that the last one week in front of my gate people's and GHMC cleaning workers are dumping garbage, now it was so huge and smell in bad so I kindly reqst you to pl ensure the shift in of garbage dump. GHMC daily cleaning workers are not responding sir, and obliged to you
Dr.Vasudeva Reddy,H.NO.2-2-185 on 17th Jul 2020, 6:58pm | Permalink
Sir ,Iam living in h.no2-2-185/56/8.There is water logging problem in front of my house since long long time .I brought this to the notice of local ghmc superwiser Mr.Ravi whose tel.no.is 7386656549.He never cared to rectify my problem.One and a half year ago ghmc laid asfalt road in our street .after this water used to logg in front of immediate aboove my house .For this the same superwiser Mr.Ravi came with labour and cut the newly laid road and made a nala so that water directly comes and loggs in front of my house.even after repeated requests he did not take care to solve my problem.I requested him to find out a wat so that water does not logg in front of anybodys house.there was no result of my request.Hence ai sincerely request to look in to this problem any provide releaf to this long standing problem. Thanking you sir.
ANAND KUMAR on 17th Jul 2020, 12:37pm | Permalink
Sir this is regarding correction in death certificate.Transaction has been done on 7/7/2020 and was said correction will be done with in 6 working days but now its been more than 6 days. please make a change of Fathers name as E. RajaRao in death certificate.Transaction ID:TTCBD022000133721
Deceased Name: E.Venkataratnam
Ph No.9542057048
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