Under the initiative, the government will proactively reach out to every household, and organise a camp in every GSWS, to resolve citizen issues in a mission mode.
Andhra Pradesh Chief Minister Y S Jagan Mohan Reddy today launched "Jagananna Suraksha", an initiative where the government will proactively reach out to every household, and organise a camp in every GSWS (Gram & Ward Sachivalayam) to resolve citizen issues in a mission mode.
As the next step to Jaganannaku Chebudam, the initiative involves an extensive door-to-door survey in all the 1.6 crore households of the State by 2.6 lakh Grama & Ward volunteers and 1.5 lakh Village/Ward Secretariat officials along with elected representatives, and socially and politically inclined activists, to identify any issues that the citizens are facing regarding schemes or essential certificates.
Subsequently, from July 1, one-day camps will be organized across 15,004 Village/Ward Secretariats in a phased manner by around 3,000 senior mandal-level government officers over a period of 30 days to address as many citizen issues as possible on the spot.
Jagananna Suraksha will cover all government documents such as caste (Integrated Certificate), income, birth, death, marriage and family certificates; transaction mutations; new rice cards and split of rice cards; household splits and crop cultivator rights cards, and also help with Aadhaar linkage to phone numbers, and things will happen in fast-track mode. Through this initiative, the government will issue the required documents to the citizens without imposing any service charge. The entire focus of this campaign is to ensure that no eligible person loses access to the welfare scheme benefits being provided by the YSRCP government.
The process is thus: Seven days before the camp, the village and ward volunteers will do an extensive door-to-door survey to inform the citizens about the Jagananna Suraksha program, conduct a survey to register any issues related to any government scheme or certificates, and collect the related documents in advance and submit them at the Sachivalayam office. The volunteers will also issue a token number for the service request raised to the citizen. On the day of the camp, the citizens will need to bring to the Sachivalayam the token number provided and present it at the registration desk. They may then meet the officials to get their issue resolved or receive their certificate on the spot.
The YSRCP government aims to address as many requests as possible during the camp day itself. However, any pending requests will be closed within seven days of the camp "as far as possible".
The Chief Minister's Office has been tasked to oversee the camp operations along with the Gram Sachivalayam Ward Sachivalayam (GSWS) department which will be the nodal agency. In addition, along with Collectors, senior IAS officers have also been assigned to oversee the process. To make the campaign more effective, Sachivalayam staff and elected representatives too will provide real-time assistance and monitoring.
Addressing government officials virtually from his camp office, Jagan said, "Jagananna Suraksha will fix the documentation problems of people in 15,000 Gram/Ward Sachivalayams across the state. We won't let even 1% of the citizens miss out on schemes due to technical issues. In the history of the country, there is probably no government that has undertaken such a massive exercise to ensure a smile on every citizen's face."