GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,

Hyderabad | 1st January 2013

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The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)

filed in: GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues

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COMMENTS

121 - 135 OF 1965 COMMENTS | FIRST | PREVIOUS | NEXT | LAST

Artham Sreeramulu on 22nd Sep 2020, 8:12am | Permalink

Date: 18.9.2020
To,
The Commissioner,
GHMC, Hyderabad.

Subject: LRS Application No. HMDAL006160

Sir,

I was enquired about the application status of LRS application No. HMDAL006160 in the HMDA counter, they told the application is forwarded to GHMC, I submitted a letter on white paper for the forwarding details, but they told they will send information to my residence, but till date, I did not receive any response from them. Now I request you to provide application status to proceed further for completion the process. In this corona situation don’t insist me to go to the counter physically? Please find my application from the applications forwarded from HMDA to GHMC. Kindly do the needful by providing application details along with the officer name and designation to whom I have to visit in GHMC.

Yours faithfully,

Artham Sreeramulu
Deputy Director General-Retd., DGFASLI,
Ministry of MOLE, GOI. Sion, Mumbai-400022.

mohd mateen on 21st Sep 2020, 1:00pm | Permalink

Dear sir
I am texting from newbasti firstlancer masab tank had Drianage block out sir from last 7 days sir no 1 responded sir please resolve this problem sir please thank you

CSREDDY, on 20th Sep 2020, 11:22am | Permalink

Dear Sir,
H.NO. 15-21-1/L-195 Balaji nagar kukatpally, Near Kanakadurga temple

Drainage blocked out side of house that causes our internal drainage blocked and flow of dirty water in side house.

Plz. Resolve the problem early sir.

Thanks in advance...

9885113866

Dr.G.Mohan on 19th Sep 2020, 7:05pm | Permalink

I am From Royal gardens at JJ nagar,Yapral, Ghmc Malkajgiri .
No services of Sanitization,Fogging, Sweeping,Garbage collection.Kindly concern authority look in to matter.
EC,Royal gardens,Yapral

Keerti on 18th Sep 2020, 10:38pm | Permalink

Rainy water is not pass out from drainse this is main problem water coming inside my home plzzz take some action as soon as possible. Plzzz plzzz 🙏🙏

Location : vambay colony laxmiguda rajendra nagar .
Mobile no 8801939201, 9908109763.

Artham Sreeramulu on 18th Sep 2020, 6:54pm | Permalink

I am Artham Sreeramulu, my LRS Application No. HMDAL006160 has been forwarded to GHMC, they did not forwarded the application application forwarding details to me till date. Kindly find the status of application and advise me how to proceed further...

Nayeemuddin on 17th Sep 2020, 9:48pm | Permalink

Nayeemuddin a s i want complaint regarding that I am living in Nadeem colony towli chowki hyd bit since twomday due to heavy rain our area is blocked with water some of house are drown we canr come out from home even we live in the housewere we will go who resonible two daye finished

Roopesh kumar on 17th Sep 2020, 9:42pm | Permalink

I am Roopesh from JIYAGUDA NAVODYA Nagar near nagulla yellamma temple the street lights are not working here since many months no action has been took since several complaints please look in to and do needfull as soon as possible

Mobile no 9110767068

B.SUNIL KUMAR SWAMY on 16th Sep 2020, 2:54pm | Permalink

Sir I am sunil Kumar Swamy Advocate 9705356145, from past 1 week , back side of sai baba temple, ravindranager colony habsiguda, on the main road some work done to the pipe line of drinking water by digging a big hole , this work was not done properly thereby water is flowing out on the road at least half inch of water on the road is flowing , this informed to the line man by name Mr.Naresh but so far no action , hence I request the authorities to look into it to do needful & to save water. Hope this will be treat as urgent. Thanks.

B. Sunil Kumar Swamy on 16th Sep 2020, 2:38pm | Permalink

Sir, the road Besides to Hyderabad public school ramanthapur is a lengthy ditch is there in width wise of the road which leads to ravindranager colony habsiguda, where in the passers of the vehicles are falling in the ditch & causing accidents. The repairing work done was thrice in one and half year gap, now again the same Dutch is seen , sir after doing the repair Pl. see the quality weather it is perfect or not. So I request authorities to do it immediately. I am Sunil Kumar Swamy Advocate 9705356145.Thank you.

Srikanth on 14th Sep 2020, 7:55am | Permalink

Sir there is a garbage overflow inour area since from 2 days.. so please respond
Adress:hyderguda near gandhi statue ranjendranagar mandal RR dist..

Dr.C.Bhavani Devi on 12th Sep 2020, 6:17pm | Permalink

Sir,
Lot of wastage is being dumped in the vacant plot adjacent to our apartments, which is spreading foul smell and unhealthy air pollution.pl do the needful. 102, gaganmahal apartments, rd no 6, domalaguda,hyd- 20

GOWRILAKSHMI on 11th Sep 2020, 12:14pm | Permalink

15days nudi chetta tesuku velladam ledu maa area loo Begumpet, Prakash nagar.near Hanuman temple

Mohammed Waseem Akram on 11th Sep 2020, 10:36am | Permalink

Plot no:-122/P Ahmed nagar Colony Near Bandlaguda Circle Anmol Garden back Side Under Rajendarnagar Muncipal area Comes Under Shastripurnam Corporater.

Sir
On behalf of My Locality people and Me we are Facing Mosquitoes Problem .. kIndly take in you are Notice Please do the needfull.

Fogging Requriment in to 4 TO 5 Days

Mohammed Waseem, Akram
6301310699`

Suresh (On behalf of Owner) on 11th Sep 2020, 8:54am | Permalink

Dear Sir,

Area: Plot No: 204, Reddy Colony, Miyapur

Drianage blocked out side of house that causes our internal drianage blocked and flow of dirty water in side house.

Plz. Resolve the problem early sir.

Thanks in advance...

Owner - 9966637944 (P. Venkateswara Rao)

121 - 135 OF 1965 COMMENTS | FIRST | PREVIOUS | NEXT | LAST