GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,

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The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)

filed in: GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues

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COMMENTS

571 - 585 OF 1965 COMMENTS | FIRST | PREVIOUS | NEXT | LAST

Bhaskar Gupta on 23rd Dec 2019, 11:35pm | Permalink

I am a retired person staying in Suman Housing colony, Sobha Niwas. In front of my house there is a waste land, full of bogus trees, plants, weeds and of course garbage & waste materials.This piece of land is a breeding place of different types of dangerous mosquitoes & other insects. We are facing huge problems of mosquito and insect bites. This is a serious health problem, please look at it.Thanks.

P.Radhakrishna .murthy. on 22nd Dec 2019, 12:31pm | Permalink

Haripuri colony Road No.5 oposite to JUDGE HOUSE Street lighto is not blowing sincece 3 days due to JEO peolle causing very difficulty for the pedestrians. Kindly attend for repair

Kannan on 22nd Dec 2019, 12:21pm | Permalink

Tree pruning as leaves are falling inside my compound and also obstructing the light please do the needful

Koti on 22nd Dec 2019, 8:07am | Permalink

14-81,Gurumurthy nagar idpl colony near kodali hospital
Dear sir,
GHMC truck not coming regularly and they are not picking garbage properly.
They are demanding money 100 per each month each house not a each building, they are asking 100 per each house.
In my apartment 7 families lives, per month 700 collect them. They are depending.
Am asking one thing sir we are not paying salaries them. Why collecting money these like.
Please take action them sir.
I don't no those guys names but my address is gurumurthy nagar opposite idpl colony near balanagar

Dharmveer Bharati on 21st Dec 2019, 11:45am | Permalink

what the hell.. the no.155304 provided to contact for complaint does not exist.. is there any another no. for this purpose...

c.venkatesh on 21st Dec 2019, 11:42am | Permalink

dear Sir,

your employee sandeep mandala contact number: 9963119938 working in ghmc offfice. very corrupted fellow he is not doing his job properly.

if we ask something first he will ask money after giving money only he will start doing work. if not he will not listen to our problems only.

i request our govt officials to take an immediate action on this fellow;

c. venkatesh on 26th Dec 2019, 4:18pm | Permalink

waste of giving complaints nobody is going to take an action..... waste government.

Dr.Kiran on 21st Dec 2019, 10:28am | Permalink

Ashoknagar Himayathnagar main road, beside Nala bridge earlier there was no garbage bins and road was clean and traffic free. Now GHMC kept 3 garbage bins where everyone is dumping garbage and while lifting the garbage, the big vehicles creating a hell of traffic jam. I request you to please solve the issue as there are 4-5 schools are near by

Rakesh on 20th Dec 2019, 3:19pm | Permalink

Sir srinivas Nagar Chintal qutubullapur Daringe over flow plzz clen sir

Jagadeswari on 20th Dec 2019, 12:35pm | Permalink

Dear sir, I am resident of SR Nagar ,third line, Behind Bismillah Biryani,.. municipality van is not picking the waste from our house...and demanding 600/ .is govt not paying them for the work they are doing....if tea then y are they demanding from us?

Farhat on 20th Dec 2019, 2:51am | Permalink

Respected sir, I am from Paramount Colony, Gate no 3, Tolichowki. There are around 50 street dogs in this area keeps continuously barking starting from 1:30AM midnight daily. I have a small baby at my home and she couldn't sleep with this disturbance. Kind request to please look into this matter and get us rid of these dogs from this area. Many thanks in advance! Appreciate if action is taken on priority.

C K Kumar on 20th Dec 2019, 12:10am | Permalink

There are about 8 street dogs in my street apart from 5 pet dogs. These street dogs are chasing people commuting and barking through out the night causing lot of disturbance. Please arrange to remove these street dogs from our street No.5, Bhoodevinagar, Secunderabad - 500015

Mahesh on 17th Dec 2019, 11:23pm | Permalink

Rescepted sir IAM from koheda in my street many dogs children are struggled to going tutions please do something as early as possible plz plz plz

Deepthi sree on 17th Dec 2019, 10:40pm | Permalink

Hi sir,
There are so many mosquitoes in eenadu colony , Vivekananda nagar Kukatpally. We are unable to sit inside our houses. Please consider this in high priority and do something immediately. Hoping this will be done immediately and save our lives.

Thanking you in advance

Krisnna on 17th Dec 2019, 7:48pm | Permalink

Hi sir,
Ghmc team is not clearing the mud which is dumped on mailhole. Requested to kindly do the need full small kids are effected due to this.hno:1-6-202/8/22 Bapujinagar Musheerabad hyderabad 500020

P Manoj kumar on 17th Dec 2019, 6:34pm | Permalink

Buffaloes attacking the public at bharath nagar market. Everyday minimum two members getting injured because of this problem. No one is taking responsible for these accidents. They also creating traffic jam. Please take action against this problem.

571 - 585 OF 1965 COMMENTS | FIRST | PREVIOUS | NEXT | LAST