KTR Inaugurates GHMC Ward Office System In Hyderabad

Minister for Municipal Administration and Urban Development K T Rama Rao inaugurated the GHMC ward office system at Kachiguda today, marking a significant milestone in the GHMC administrative reforms.

The minister outlined the key features of the system during his speech, emphasizing the positive impact it would have on the citizens and governance.

The ward offices of the GHMC, aimed at bringing officials to the ward level, will be headed by Assistant Municipal Commissioners, responsible for overseeing various departments. A dedicated team of ten officers from departments such as road maintenance, sanitation, entomology, town planning, electricity and water supply will operate from these offices. This is aimed at ensuring that issues related to these departments are monitored and addressed efficiently at the ward level.

The minister also shared plans to attach additional officers from departments such as health and the police to the ward offices in the future, ensuring comprehensive service delivery. He also said that the government's commitment extended beyond just appointing officers, and that the necessary arrangements for their efficient management and coordination would be made to ensure optimal functioning of the ward offices.

He claimed that citizens could expect prompt solutions to their problems through this system, and highlighted the availability of a citizen charter that outlined the responsibilities and services provided by GHMC through the ward offices.

"There is a dearth of bureaucracy at the ward level currently, and the ward office system will bridge this gap and enhance local governance. The main objective of the system is to streamline civic services and ensure faster access to them for the residents of Hyderabad. By bringing services closer to the communities, the system enables the GHMC to swiftly address public issues and deliver efficient solutions," Rao said.

Rao said that the ward office system was implemented with a genuine intention to provide good governance to the citizens of Hyderabad, and called upon all public representatives to rise above political affiliations and work together for the success of the system. He promised that the government would extend full support to the ward offices irrespective of the political parties represented by the respective public representatives.

"The success of this system in Hyderabad will serve as a model for other cities across the country. If the system proves effective in Hyderabad, it can be replicated nationwide, revolutionizing governance and service delivery. Hyderabad already stands at the forefront of cities known for their good governance, and the ward office system will further strengthen this reputation," Rao added.

The minister acknowledged that given that it was a new system there might be initial challenges, but promised that the government would work tirelessly to overcome these obstacles and ensure the smooth functioning of the system.