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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
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Narsimha kasula 9029912333 on 10th Jun 2021, 7:09am | Permalink
Hi Sir I'm Narsimha Naturopathi &Nutritionst I have Old house purchasing at Hayath Nagar veerabadra Nagar colony near community Hall Registration office back side
So my house Right side open plot some people through Kachara Dust Etc very Dangerous smell I'm all so 3 times cleaning telling don't through Kachara but not hearin so I have requested plz take immediate Action and inform you Disaster team I hope you prablome Sallued my contact No 9029912333
Dinesh on 8th Jun 2021, 5:28pm | Permalink
Sir,
I am Dinesh Dodda, S/o – Venkateshwarlu Dodda, residing at 1-20/13, Safari Nagar, Kondapur, Serilingampally Mandal, Ranga Reddy District.

Palapitta cycling park owned by telangana forest department beside my home constructed a unauthorized wall blocking the way to my home. Please take immediate actions to demolish the wall and give us roadway to my home.

Regards,
Dinesh
9966002544
Ramesh raju on 1st Jun 2021, 9:21pm | Permalink
Street lights not working since 5 days... Sai baba nagar, Opp indo American school... Kapra 500062

9618931464
Venkataramana on 18th May 2021, 8:20pm | Permalink
Good evening Sir, 4 -Street light are not working at Road No -3 , All India Radio Colony, near Chintalkunta Checkpost, L B Nagar since 10 days.

Pl do the needful as earliest.

Regards
Sudhakar Pedda on 2nd May 2021, 10:37pm | Permalink
I am resident of Tilaknagar, near Railway Bridge, Sanjeevaiah Nagar. In this locality there is problem with mosquitoes and no Municipality personnel are least bothered to spray mosquito smoke
Vani on 1st May 2021, 7:57am | Permalink
Drainage leakage from 5 days in 4th phase, kphb colony Mig 30/5, 4th phase, 500072, please resolve asap.
Prof v Satyanarayana President on 19th Apr 2021, 8:20am | Permalink
Please sanitize our apartment -emergency COVID patients found.
Major issue is all sides of apartment is encroached by four wheelers and two wheelers ( permanent parking fir them outing covers in their vehicles. Lot disturbance. No guest parking for us, mosquitos, rats and illegal activities behind the parked vehicles. Kindly arrange to remove all parked adjacent to our apartment wall.
Samskruthi prangan apartment
Bababagar, nacharam Hyderabad 500076
surender kumar s on 27th Mar 2021, 4:07pm | Permalink
The Commissioner
The commissioner
Alwal Muncipality Awal Sec-Bad
R/Sir

Regarding Speed Breaker
This is S Surender Kumar aged about 65yr (Retd Govt Sernt) we Resident of Tirmala nagar and green field col Kanajiguda. The laying speed breaker at dairy form Rd, from petro bunk 500 yard between fresh chicken shop and Maisamma temple it is a curve road the vehicle are very rash draiving in that are, colony resedents are very difficute to cross the road into the colony. Hence we request you to look in to the matter and do need full.
surender kumar s on 27th Mar 2021, 4:00pm | Permalink
The Commissioner
Alwal Muncipality Awal Sec-Bad

R/Sir
Regarding Speed Breaker
This is S Surender Kumar aged about 65yr (Retd Govt Sernt) we Resident of Tirmala nagar and green field col Kanajiguda. The laying speed breaker at dairy form Rd, from petro bunk 500 yard between fresh chicken shop and Maisamma temple it is a curve road the vehicle are very rash draiving in that are, colony resedents are very difficute to cross the road into the colony. Hence we request you to look in to the matter and do need full.
Rajender Reddy on 9th Mar 2021, 8:01am | Permalink
Report on Adverse/Trespassing Possession
H. No: 10-3-922/B-41/F-6, Opposite Indian Overseas Bank,Vijayanagar Colony, Hyderabad – 50057
unknown person Name Satyanarayana, Ph# 8686746307 without our Tenant Mr. Ramakrishna Concern and creating all the nuisance
Sunitha on 8th Mar 2021, 12:29pm | Permalink
Sir
Sunitha r/o Tukaramgate near subhash statue please kindly remove the road side vendors who have completely encroahing the walking space for the people it is getting too difficult for girls & women sir because in our lane specially muthayalamma temple lane some house owners on the main road are renting the roads also commercially for tiffen center mirchi bajji..biryani point now a tea stall we are not even getting space to enter in the lane sir becoz as their is a wine shop people stand on the roads eating..they dont even move when the girls & women are passing by infact they enjoy the close movement when we question the installed owners it would turn up into a big dirty arguments or an fight it has become to difficult to enter with an 4 weeler..we do understand becoz of this pandemic situations & not against the small vendors also but still as this is causing a problem for the commoners who are passing through this lanes
So please kindly take up an immediate action to remove this road occupied vendors who are blocking the roads
Thank you
Pratiksh kumar on 7th Mar 2021, 6:15pm | Permalink
Need to install street light in ram baksh banda opp lane of Sri Laxmi electricals Shah Ali banda road kindly install street light as we are facing difficulty at night tym
K sudarshan reddy on 6th Mar 2021, 10:11am | Permalink
Vijayapuri colony kothapet saroornagar hyd street lights contenew working since 2 days
Anu on 26th Feb 2021, 5:36pm | Permalink
We are from Akshitha Residency, near st.xaviour school, Revenue colony,Mohan Nagar,Kothapet.our areagarbage collecter mr. Narsimha is colecting garbage monthly 3 times only. We are facing many problems.in our houses. He was not giving proper answer. Our house is full with garbage and bad smell is coming. Plz take necessary action.
ABDUL AZIZ on 19th Feb 2021, 10:55am | Permalink
Respected Sir
Park land grabbed and making construction at Road. No. 10, BANJARA HILLS, Hyderabad. there is a park named sarwathbari park adjacent to Gaffar Khan Colony, on western side of the park a House bearing No. 8-2-608/1/1/A, has constructed a huge buildingsby occupying the park land.

I request u to inspect the site and take appropriate action.

I am giving representation to Hon'ble Minister K. T. Rama Rao Garu and a copy to GHMC, Commissioner
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