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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
46 - 60 OF 1841 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
Sreenu on 5th Aug 2020, 10:31pm | Permalink
Hi Sir,
I am resident of MIG2, 704, Mastro Enclave KPHB COLONY, Beside our apartment one open house MIG2, 705 and they are keeping open stove beside wall with waste material due to that lot of smoke is coming in to all the Flats. This causes serious breathing problems to childrens and old people. Request you to please action it ASAP, location - Near Bhuvana Vijayam Ground , KPHB Colony
Harsha on 4th Aug 2020, 6:28pm | Permalink
The Honda Service center at Ashok Nagar Lingampally doesn't even follow the COVID instructions w.r.t social distance and masks usage and they're operation of business in this times is highly risky please don't allow such business to run
Rao on 4th Aug 2020, 1:44pm | Permalink
Dear Sir.

In my neighbour land snakes are there due to trees and grass. Vacant Land is located in Balram Nagar , Road No 3, near Safilguda railway sation , Malkajgiri. In my house kids are there and very afraid of snakes. We have informed owner but no action taken so sar. Could you plwase send ghmc and do the needful. My number is 9885608015
B Eshwar Chandra vidyasagar on 4th Aug 2020, 1:22pm | Permalink
Sir in our basthi, satyanagar,house no-3-4-952 satyanagar Barkathpura,opp to my house,they are consuming more area by constructing steps,there won't be a space to move vehicles,thay are illetarates not listing to anyone,so kindly look in to it plz
Lavanya T on 3rd Aug 2020, 3:57pm | Permalink
I am living in H.No: 1-1-50/72,Parimala Nagar Colony, Kapra, Ecil Post, 500 062.
Drainage in front of my house has been damaged and drainage water flows out on to the roads .
Please help. Thank you!
Salma on 2nd Aug 2020, 10:58am | Permalink
I'm salma
I stay at venkatagiri,yousufguda
I have problem with our area garbage collection people
They want us to come on road and dumb the garbage In the auto by self
When v are doing self services why do v have to pay them too
Being girls how can v come on road and take the garbage Bucket and hand it to the person who is standing on the auto
And he also says that it's your wish dump it or else take it back to home
Is it the process of this people??
Y.Mohan Rao Rtd.BSNL Officer on 1st Aug 2020, 10:17am | Permalink
Iam residing 1-5-289,New maruthinagar kothapet Hyderabad-60. The resident adjacent to my house leaving the kitchen water and garbage causing nusence and bad smell.I requested him several times to the person but he did not divert the sanitary water the needful urgently as the days are fearing with carona virus.,Thank you sir.
Zakir on 31st Jul 2020, 7:51pm | Permalink
Dear sir,
We are construction the house at Shaheen nagar near airport road Barkas’s colony name tayaba colony near to our plot their is one light pole which is very danger for us here sir I request you to visit the sight and see the pole and request you to remove this pole from our sight
Today one incenet happens one work caguht current from thats pole and he is danger condition at hospital request you to remove the pole as soon as possible
My cell 7416817427
Nanaji on 30th Jul 2020, 10:48pm | Permalink
Hi sir,

I am Nanaji, I live in krushi nagar, madeenaguda, Miyapur.We are facing a lot of nusence due to stray dogs.Every day they are attacking the peaople and also making lot of noise at night.I live in Road no 4.we are not having proper sleep, Please do something .

Thank you,
Nanaji P
Land mark: near Krushinagar wellfare association.
suman on 29th Jul 2020, 7:39am | Permalink
Dear sir my area (warasiguda bobby bakery lane ,old post office )not coming garbage collection person last 7 days please solve my problem
Shahnawaz ( socail service of on 28th Jul 2020, 1:23pm | Permalink
I just want to face 2 face with fatehnagar division corporator 118 about drainages and for illegal construction .it u ve guts then prepare him dircetly face to face debate on u r channel
Since from 3 yrs i am seeing the nonsense about daily illegal construction in my area by rowdies and some leaders and no responsibility against drainages and water issues
Mohammad shabaz Ahmed on 27th Jul 2020, 7:29pm | Permalink
Dear sir
I m mohammedshabazahmed from Hyderabad,13-4-581/a/59;punch bhai alawa, rasool e Gulshan colony sabzi mandi karwan.hyderabad..i have lot issue facing sewerage drainage system.totally overflowing the drainage many times a given a complaints but still not responding to the hmws please do as soon as possible to clear the issue...
Mrs mani Pushpa Laxmi. N on 26th Jul 2020, 5:00pm | Permalink
I am residing at 3_3_98/2 baghameer Kukatpally
Our neighbouring building has left a worn-out mattress hanging on the parapit wall don't know the reason but they are not removing it .In rainy season mosquitoes will pile up in damp places also adding to risk of corona.
Kindly send GHMC to reachout the place and prevent spread of infection
Mrs mani Pushpa Laxmi 9441285599
Bhaskar Naidu, 9440238299 on 25th Jul 2020, 5:46pm | Permalink
I am living in plot no.6,Indiranagar, Gachibowli. Garbage collection person by name Bandanna does not come regularly. He has subleased to someone else. When we make a call he tells us that he will send. Weekly once also he doesn’t come. Please look into the matter and advise him to come at least alternative days
Bhaskar Naidu on 26th Jul 2020, 7:16pm | Permalink
Thank you very much sir
Garbage collection person came and cleared the it. Also advise him to attend regularly
K sandeep on 25th Jul 2020, 4:31am | Permalink
Nacharam village government school area street dogs are more please catch dogs from our area Nacharam tarnaka er dist Telangana 500076
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