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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
16 - 30 OF 846 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
s chandra kumar on 23rd Oct 2018, 9:55am | Permalink
I am resident at Malakpet Super Bazar of Saleem Nagar Colony in our colony street dogs troubling lot particular Night times. Request you please take immediate action for street dogs.
Srikanth reddy on 22nd Oct 2018, 6:53pm | Permalink
We are the residents of chandiya nagar colony mallapur ,Kapra circle the street lights were not working since 1 week in our colony so please repair them as soon as possible we are facing lot of problems
VENKATA PAPAIAH on 22nd Oct 2018, 4:32pm | Permalink
we are residing at Azizbagh, Seetharambagh, Near Jagannath Temple, Hyderabad...

I am to inform that, The drainage water flows all over the street. we request to kindly issue necessary instructions to concern authorities to solve the above problem and improve the sanitation in this locality
Maha Laxmi on 17th Oct 2018, 9:32am | Permalink
Dear GHMC,

Am Maha Laxmi, living at Hyderabad, Jyothi Nagar, Borabanda - 500 018. Living here from the past one month, to my surprise when ever there is a rain in the city; the road is blocked here with clogged water, no drainage system works in this road properly. I saw GHMC is taking actions to resolve this problem, I appreciate it, but what I observed in this one month time period I took three WHF's because of blockage of road with water and my cab/me not able come/go out thanks to this little Oscean, am okay as I have an option to avail work from home. What about the rest of people who have not an option to do that or think about the pregnancy women, little children and older people. because of this clogged water/ improper drainage system mosquitoes increasing in number and we wont be able to open the doors/windows. We appreciate your quicker response and permanent solution to this problem.
Thank you.

Your's sincerely,
A citizen of Hyderabad from Borabanda
Mohammed Hussain on 17th Oct 2018, 2:31am | Permalink
Birth certificate k charges kitne hai
Ghmc se koi b mujhe call karke 6302421904
ravinder on 15th Oct 2018, 6:26pm | Permalink

To, DATE: Oct 2018
The Commissioner,
Greater Hyderabad Munciple Corporation,
Telangana State, India.

Respected Sir,
Subject : ILLEGAL CONSTRUCTION And TRESSPASS ON MY PROPERTY Ram nagar, Musheerabad. under GHMC circle15. as a result Person is injuried and he is in critical situation.

This is to bring to the attention of your good office the above subject matter for possible Investigation and Further necessary action, should my claims be confirmed to be within the limit of law and fundamental Human rights.

I Mailcore Ravinder Yadav residence of h.no. 1-9-79 to 82, 1-9-88/1 ramnagar, musheerabad, hyd We reliably informed earlier this month to my Land Neighbour Mahender garu mobile number 8106285954. about his illegal approach to my Plot Area (Trespass) in Constructing Commercial Purpose. Without taking basic GHMC Precautions and even without the Permissions of GHMC. Due to these One of my friend got injured as the bamboos fell on his head from 5th floor and has been admitted in Soumya Hospital with 10 stiches and his situation is critical. Likewise so many incidents are happeneing becos of Negligence of Commercial Construction being done by Mahender garu who is going against rules of GHMC. FIR Investigation is under process in Local Police station about these injuries.

Therefore I request Concerned GHMC and Other Concerned officers to kindly look into the matter and consider the request of Demolish illegal Construction and free me from this Trespass as soon as possible.

I look Forward to the Subsequent action assistance is much appreciated.
The copy of land Deed and illegal construction and trespass is attached with the letter.
Thank you.
Yours sincerely
M. Ravinder Yadav
CC to..

Hon’ble Chief Minister of Telangana.
Hon’ble Home Minister of Telangana.
Hon’ble Munciple Minister of Telangana.
Commissioner of Police Telangana State. & others..
Sadananda chary on 13th Oct 2018, 10:53am | Permalink
Dear sir,
I am a resident of lalapet near santoshi mama temple we are requesting to you to take a complaint of drainage flow at h.no12-1-245 please clear as soon as posible
Raghavendra on 12th Oct 2018, 3:10pm | Permalink

I am residing Agricultural Colony plot no 306 Hastinapuram Central near Water tank. This is the HUDA approval colony but there is no drainage outlet for this colony. There are so many apartments are constructed with permission .Pease take immediately action and do the needful asap.

Mohd Imran on 8th Oct 2018, 6:36pm | Permalink
Hello sir, I am imran I am resident of Baghlingham pally opp,sundarayya park, Hyderabad,sir some tea shops established in front of my house the people are smoking in front of us houses and traffic jams people can't feel good when they are in park smoke pollution is lot of our houses. So please I requested you to take immediately action as soon as possible!Thankyou
Sk murtuza Amberpet HYD. on 6th Oct 2018, 6:50pm | Permalink
Worst there is no response except automatic teller machine this is India no one care stolen India is great.
v.venugopal reddy ex MLA on 5th Oct 2018, 11:39am | Permalink
sir, some tea shops are established on the footpath in front of my house thereby creating traffic jams . you are requested to take necessary action immediately. location: near NATCO HOUSE , in the lane from road no.2 banjarahills to TV5.
Maheshwari on 2nd Oct 2018, 3:39pm | Permalink
Dear sir

This is to inform that there is flowing of drainage water in our street from the past 10days.Due to this we are unable to walk in the street and we are unable to bear the smell of that. Could you please resolve this issue as soon as possible.

4-36-4/B, Rikshawpullars colony, Jagathgirigutta, Hyderabad.

Thanking you
Ashish Agarwal on 2nd Oct 2018, 2:09am | Permalink
Request you to conduct fogging for 2-3 times in order to get rid of mosquitoes and avoid diseases.
The address is Saidabad, near ACP OFFICE, 5000059
Phone: 8801381347
Varun on 30th Sep 2018, 11:26pm | Permalink
Due to continuous rain till last night, there are lot of mosquitoes in our society...request you to please conduct 2-3 continuous fogging in order to get rid of mosquitoes and to avoid diseases.
Address: Innovation apartment, PG road, opposite dimmy pan palace, secunderabad.
S.V.HUSSAIN on 29th Sep 2018, 6:08pm | Permalink
I have reported a complaint about garbage removal from my street located beside SBI -ATM KING KOTI BRANCH and my complaint was promptly replied with Ref:ID: 230918185607 on 23.09.2018 but so far no action has been taken.
16 - 30 OF 846 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
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