The Telangana government today launched an official WhatsApp Chatbot - TS Gov Covid Info (on 9000 658 658) - to provide information on the coronavirus.
The Telangana government today launched an official WhatsApp Chatbot - TS Gov Covid Info (on 9000 658 658) - as part of its efforts to provide authentic information to the citizens on the coronavirus / Covid-19 pandemic.
Launching the chatbot, Minister for IT and Industries K T Rama Rao said, "The government of Telangana has partnered with WhatsApp to establish a dedicated coronavirus helpline for the citizens to receive accurate information on the pandemic. We are doing everything we can to keep our citizens safe in these challenging times, and urge everyone to stay indoors and ensure that they rely only on verified channels of information."
The Telangana ITE&C department and the health department built the chatbot collaborating with S B Technologies, a Hyderabad-based software solutions provider, and MessengerPeople, one of WhatsApp's official business solution providers.
Principal Secretary of the ITE&C department Jayesh Ranjan said, "Citizens having questions relating to the Covid-19 pandemic can now chat with the Government of Telangana on WhatsApp to receive all critical and accurate information on the outbreak. Simply send 'Hi' or 'Hello' or 'Covid' to +91-9000658658 in a WhatsApp message to get started. Or simply click the link https://wa.me/919000658658?text=Hi to initiate the conversation. We thank WhatsApp, Facebook and their partners for the support extended to the Government of Telangana."
For queries and clarifications related to the WhatsApp chatbot, citizens can write to covid19info-itc@telangana.gov.in.
filed in:Healthcare, Coronavirus, Epidemics, Health, Information Technology