The South Central Railway seems to be strongly committed to eliminating the menace of touts and middlemen in the area of railway ticket reservations, as is evident from the fact that the officials have intensified the surveillance of the computerized Passenger Reservation System (PRS) offices, as well as of the booking offices.
To facilitate the observation, and monitoring of the working of these offices, SCR has taken the initiative of installing video surveillance cameras at PRS offices and booking offices in all major stations.
Surveillance cameras were already installed at Secunderabad, Vijayawada, Guntur, Nanded and Guntakal stations in the month of May 2013, and the South Central Railway plans on installing such cameras at other major stations in due course of time.
These cameras are used for observing the activity of touting, if any, in the reservation offices, and also to observe the presence of middlemen (who may approach the passengers near reservation counters) in the ticketing area.
The footage of these surveillance cameras is made available to higher officials simultaneously as the footage is being filmed, through Railnet, with the help of an IP address assigned to each one of these cameras.
The surveillance cameras have made it easy for the divisional authorities such as the Divisional Railway Manager and Sr. Divisional Commercial Manager to monitor the working of the reservation or booking counters for appropriate intervention. (INN)
filed in:South Central Railway, Railways, Hyderabad Crime