The zonal Facebook page aims at conveying information on a regular basis directly to its users on a host of issues related to railway services and operations.
With the aim of leveraging the popular social media website Facebook for disseminating information to the public on various policies and steps being taken by the SCR for the benefit of its customers, the SCR has opened its official zonal Facebook page.
The public can access the Facebook account of the SCR through a link provided on the SCR official website - www.scr.indianrailways.gov.in, or through the account name of 'South Central Railway-S.C.R' on Facebook.
The zonal Facebook page aims at conveying information on a regular basis directly to its users on a host of issues related to railway services and operations. It will also serve as a platform to connect with the public, and an opinion channel where the public / railway users can share their views with the SCR. All the official press releases, the availability of vacant berths, and information on major events by the SCR will be posted on this page for instant communication to the users who join this Facebook page. Rail users are requested to utilize this medium to get to know important public information from the SCR.
However, it may be noted that the Facebook page of the SCR is not meant to be a complaint redressal mechanism as the SCR already has a structured setup of a public grevience redressal system at various levels. The public can continue to use the existing complaint redressal mechanisms like through those through the official website or through SMS on 8121281212. (INN)
filed in:Civic Issues, Facebook, South Central Railway