Hyderabad Airport Among Top Three In World

The Rajiv Gandhi International Airport (RGIA), operated and managed by GMR Hyderabad International Airport Ltd (GHIAL), has been ranked the 3rd best airport in the world in 5-15 Million Passengers Per Annum (MPPA) category in the Airport Service Quality (ASQ) Awards announced by the Airports Council International (ACI), the global body of airports, for 2014.

The RGIA retained its position among the top three airports in its category for the 6th consecutive year in the Airport Service Quality survey by the ACI, with a score of 4.82 for year 2014.

The annual ACI ASQ Awards recognize & reward the best airports in the world according to ACI's ASQ passenger satisfaction survey. The ASQ survey is considered one of the leading airport passenger satisfaction benchmarking surveys, with over 300 airports participating.

According to GHIAL CEO S G K Kishore, the RGIA has consistently been rated amongst the top 3 airports in the world since its inception.

Kishore said, "We are honored that RGIA continues to be ranked among the top three airports in its category for the 6th consecutive year by ACI. Last year we were one of the few airports that were awarded the ACI Director General's Roll of Excellence for consistently being in the top 3 rankings in the world in its category for 5 consecutive years. Winning this again for the 6th year reflects our commitment to delivering a high quality passenger experience on a consistent basis. ACI's ASQ award is a major achievement for an airport and its community, and the entire credit for this recognition goes to our stakeholders, partners, concessionaires and employees who have consistently delivered a memorable and delightful experience to our customers, that has enabled us to become one of the best in the world."

The ACI which carries out surveys at 300 airports around the world ranks the airports on the basis of airport service quality surveys which represent passenger feedback on 34 key service indicators. (INN)