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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
COMMENTS
91 - 105 OF 1239 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
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Y Shakunthala | 9490244245 on 14th Jul 2019, 10:28am | Permalink
Respected Sir,
We (Y.Shakuntala, SubbaRao Naidu,Prakas and Eshwaramma) would like to bring it to your kind notice the ongoing issue with regard to encroachment of the road of Sai Nagar Colony Tukaram Gate Near Prasanna Venkateshwara temple Lane, Secunderabad. Some of the people who are non-residence came with lawyer to our area to occupy the road which is situated north side of 20ft road whose house number is 10-5-781/1/A/1 located at.
This North side road is a 40 yrs old road and it contains a drinking water pipeline& Drainage pipeline with 5 manholes for entire colony and constructed by GHMC. This road is a residential and busy with all the people & their transport. Municipal commissioner was already authorized this road and it was also present in our area layout.
We are from senior citizens of the colony and spend our time submit a complaint on person/s to the town planning officer with all above mentioned evidence at Secunderabad GHMC office .
Requesting you to please take an action as early as possible, because the layer warned us that if there is no action from the colony people after 4 months then the wall will be constructed and road to be closed completely.
Ramesh on 14th Jul 2019, 12:48am | Permalink
To the Commissioner GHMC,
This is to bring to your notice of illegal construction of house with out permission and not as per ghmc norms. Hno 31/c, West road-1, eeshwaripury colony, sainikpuri.
I feel that it's my responsibility since I am Citizen of Hyderabad.

Thanks
Ramesh
Shashank 7799550969 on 14th Jul 2019, 12:14am | Permalink
This is to bring to your kind notice Illegal construction of footpath occupied road space chances of accidents at blunt turn five storied building didnt keep parking space in ground floor for 5 storied building in fact occupied ground fllor to offical space
No compound wall no set back no safety building might collaspe any time .many time kept complaint but no action has been taken till now owner name sridar kindly take immediate action .land Mark property opposite to shum's the school street number 6 . p.s nagar colony masab tank
Copy to commissioner GHMC
A. Mallikarjun on 13th Jul 2019, 5:03pm | Permalink
To,
The Commissioner
GHMC, Somajiguda Division, Hyderabad

Dear Sir,

This is to bring to your notice that there is a Footpath Encroach at Bhole Saheb Maktha road near Komati Ramesh Kirana Shop as i seen a new bandi on the footpath which is illegally tied with a chain to electricity pole, as it is inconvenient to the people to walk.
kindly take immediate action by removing the bandi from said place. If not removed early, we may see many bandis like this on footpath. So, take necessary action as early as possible.

Regards
A. Mallikarjun
(Law Student)

Cell: 9642099922
Email: mallikarjun.arkala@gmail.com
Ravi on 12th Jul 2019, 9:39pm | Permalink
Dear sir,
In Yellareddy guda, ameerpet near Krishna apartments wastage was not cleaned from one week, dirty smell is coming from that, please take the action and clean the wastage
Ravi on 13th Jul 2019, 9:32pm | Permalink
Thank you sir for the immediately respond on this,
Sayeed Ahmed on 11th Jul 2019, 6:22pm | Permalink
To,
The Commissioner
GHMC, Abids Circle, Hyderabad.

Dear Sir,

This is to bring to your kind notice that There is lots of Footpath Encroach at Abids Road opp to Olympia Hotel beside AIRTEL Office at Lenaine Estate and it is inconvenient to the commercial people and to schools kids as the area parked with CARS illegally and bounded with commercial persons, kindly depute sports persons to help to solve the problems for the smooth run to the common public and to the schools kids.

Regards
Sayeed Ahmed,
Shop No. 17 Ground Floor, Lenaine Estate,
Abids Road, Hyderabad.

Cell: 9849201620
Eml: sastnt@hotmail.com
Sayeed Ahmed on 27th Jul 2019, 5:25pm | Permalink
Dear Sir,
We would like to inform you that we have lodged the complaint on 11 July 2019, regarding Footpath Encroachment till now no action has been taken, kindly pursue the matter in the interest of Pedestrians and School Kids specially at peak hours.
Thanking you for your kind cooperation
Sayeed Ahmed on 14th Aug 2019, 7:27pm | Permalink
Dear Sir,
Sorry you inform you the our complaint has not attendant as on date even not followed up, hence we request HUDA Office to take serious action and it is hardship to the schools children at specially peak hours.
Regarding
Sayeed Ahmed
Cell: 9849201620
Eml: sastnt@hotmail.com
Y, Shakuntala 9490244245/98491 on 11th Jul 2019, 6:20pm | Permalink
Respected Sir,
We (Y.Shakuntala, SubbaRao Naidu,Prakas and Eshwaramma) would like to bring it to your kind notice the ongoing issue with regard to encroachment of the road of Sai Nagar Colony Tukaram Gate Near Prasanna Venkateshwara temple Lane, Secunderabad. Some of the people who are non-residence came with lawyer to our area to occupy the road which is situated north side of 20ft road whose house number is 10-5-781/1/A/1 located at.
This North side road is a 40 yrs old road and it contains a drinking water pipeline& Drainage pipeline with 5 manholes for entire colony and constructed by GHMC. This road is a residential and busy with all the people & their transport. Municipal commissioner was already authorized this road and it was also present in our area layout.
We are from senior citizens of the colony and spend our time submit a complaint on person/s to the town planning officer with all above mentioned evidence at Secunderabad GHMC office .
Requesting you to please take an action as early as possible, because the layer warned us that if there is no action from the colony people after 4 months then the wall will be constructed and road to be closed completely.
Vishnu Vardhan on 11th Jul 2019, 10:14am | Permalink
Sir.
This is Raja ,from near canera bank park,Gandhinagar,rtc cross roads.there is one illegal tifin hotel which is proving adulteration food causing food possion .soo please take serious actions and evict them from public park .so I hope u will take the action on them.thanking you sir
latha on 9th Jul 2019, 4:57pm | Permalink
sir
there is lots of FoothPath Encrocher in Mehdipatnam
Residential Area Near Jayabushan Hospital to Chennai Shopping Mall and around St.Anns College
Due to this hawkers the pedistrain couldn't walk on the foothpath and Incident Happens.the Area GHMC and traffic police ignoring this matter for some Reason
i request ot pls remove the foothpath Hawker and make convinent for pedistrain
S Sainath on 9th Jul 2019, 10:37am | Permalink
Drainage Block in sharada nagar colony Ramanthapur near Sai Murali Apartments Hyderabad -500013
Brahma Reddy F 201 on 6th Jul 2019, 10:07am | Permalink
To
The Deputy Commissioner
HMWS&S Board
Hyderabad-500 060
Sir. There is a frequent drinage block on the back side of SBI branch bhavaninagar dilsukhnagar, H.No.13-6-71 & 71/1 it is a SBI Bank building, the drinage block on the back side lane and the drain water comes into the cellar of the SBI bldg it is an apartment (Gayathri Prestige). It is very frequently the drinage blcok and the drain water in the cellar gives very bad smell and we are unable to enter the cellar to go to the residential blcok. Kindly instruct the concerned to see for a permanent solution to resolve the issue at the earliest.
Thanks and Regards resident of Gayathri prestige appartment Brahma Reddy F-201
Natraj on 9th Jul 2019, 12:48am | Permalink
Respected sir.
I would like to bring it to your kind notice the ongoing issue with regard to encroachment on public ground near Arundhati colony bridge , Uppaguda . We have raised a complaint with Ghmc officials and got very futile response . Looks like Ghmc is closely encouraging the land grabbers , they are planning to built a community hall on that . Which is creating discomfort to all those morning walkers , old people who come for a fresh air , and all those young people who come to play . They are wrongfully and illegally raising this structure without proper permissions . As a law abiding citizen I want to safeguard this property and protect it from the encroachers . That is the main intention to bring forward this petition to you . Kindly pursue the matter and take stringent action on the miscreants . Awaiting for your response and thanking you in anticipation .


Your sincerely
NatRaj Reddy
+918686131386
Dr.Khaja Mujeebuddin Quadry on 5th Jul 2019, 5:55pm | Permalink
Respected sir, The drainage water is overflowing from manhole since 24 hours, lot of inconvenience
and bad smell to school children , puiblic who are passing nearby, near Danamma huts, Abdullah Masjid , Owais Hills,
Rajendra nagar, 8-14-24/A/2, 500052
Kindly requested to Solve the issue
Thanks
SATISH KUMAR TIWARI 9293765791 on 5th Jul 2019, 7:58am | Permalink
No rishwa puller following the sweepers,since last two months in New Marutinagar colony road No.6
Lakshman Rao on 3rd Jul 2019, 11:13pm | Permalink
Hi sir
I am the resident Of kavadiguda opp. Petrol bunk, near house no. 1-3-879, It is to inform you that a tree which is very old has become weak and is breaking from the main branch connected with many small branches is ready to fall any day or any time, its being a rainy season i would request you to come have a visit at the tree and take the necessary action immediately before any hazardous thing could happen. Always many people will be passing through the tree, so i kindly request you to take the neccesary action as soon as possible. Hoping for a good reponse from your side.
Thanking you
Lakshman
Ali on 3rd Jul 2019, 7:06pm | Permalink
Dear sir,

We request to action on hotel hassain hotel opposite princess dureshewar hospital i already request to put exhuast fan his usingchinees food counter we all are facing lot of problem for chilli smoke very dirty mangement There is a hospital nearby which worsens the problems. It is getting impossible to walk in the streets.

Requesting someone to kindly look into this matter at priority.
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