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GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
COMMENTS
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Syed aquib ahmed on 31st Dec 2018, 1:50am | Permalink
Due to lot of dogs There is a lot of danger for small kids to come out its exactly backside of Bharath function hall moula ali Hb.colony i hope the particular department must take a immediate response thank you
Mohammad imran on 29th Dec 2018, 10:12pm | Permalink
Dear sir in tolichowki nadeem colony there is too much problem with stray dogs near our house and there are too much mosquitoes because of this small children are suffering with medical problems kindly solve issue.
Madhu on 26th Dec 2018, 12:21pm | Permalink
Garbage people are not coming to our area. They we're collecting waste for once in a week. People in our area are suffering with that garbage people. And charging 80 per month. And I didn't receive any dustbins from the municipal corporation. Plz kindly take about our request. Thanking you
VINOD KUMAR on 22nd Dec 2018, 2:59pm | Permalink
SIR MY CAN NO 618191774. MY DOOR NO IS 8-8-14 MADHUBAN COLONY RAJENDRANAGAR MY HOME OUT SIDE DRAINAGE WATER IS OUT FLOWING NO BODY RESPOND OUR GHMC TEAM I REQUEST YOU PLEASE SOLVE THE PROBLEM AS SOON AS EARLIER.

FROM : VINOD ( JOURNLIST )
CELL: 9948350870
Mohd imran on 22nd Dec 2018, 11:03am | Permalink
Complaint given to ghmc about road block , residences chanchalguda Malakpet H .no 16-4-650/5 in front of my house road fully block because of sand not removed from road . Some vehicle also fall down and skading small kids get minner injuries on hand or leg since two month gone but problem was not solve . because of construction . construction also stop 4 month .pls take a action on that we are in trouble sir solve that as soon as possible
Mohd imran on 22nd Dec 2018, 11:02am | Permalink
Complaint given to ghmc about road block , residences chanchalguda Malakpet H .no 16-4-650/5 in front of my house road fully block because of sand not removed from road . Some vehicle also fall down and skading small kids get minner injuries on hand or leg since two month gone but problem was not solve . because of construction . construction also stop 4 month .pls take a action on that we are in trouble sir solve that as soon as possible
Syeda on 21st Dec 2018, 12:45pm | Permalink
This is inform neeraja colony in tolichowki area is not being sweep by ghmc due to which there are lot of mosquitoes I request the gym department to send a people for a cleaning
Mohd Essa on 21st Dec 2018, 9:28am | Permalink
Dear madam/sir
There is a flow of drainage in my lane due to this , the drainage water is coming in inside my house and bowli I complained last before election and after election I gone so many time baradare office he was telling coming to your house but till now the problem was not solve then I was called to my area Coprater so please as soon as possible solve my problem. Thanking you.
Indira Tadban Kalapather
My contact no 9533679223
Maqsood on 18th Dec 2018, 5:00pm | Permalink
This is to bring to your notice that the garbage is not being collected from the Jawaharpura colony, Yakuthpura, area on a daily basis. This is causing much inconvenience. The garbage collecting peoples are demanding 100rs else they are not collecting the garbage.

I request you to do the needful.
Hno: 17-2-1198/12,
Jawaharpura Colony
Hyderabad.
Maqsood on 18th Dec 2018, 4:53pm | Permalink
Dear Sir/Madam,

This is to bring to your notice that the garbage is not being collected from the Jawaharpura colony, Yakuthpura, area on a daily basis. This is causing much inconvenience. The garbage collecting peoples are demanding 100rs else they are not collecting the garbage.

I request you to do the needful.

Regards
Maqsood
Resident of westren plaza on 16th Dec 2018, 1:12pm | Permalink
Sir,
It is bring to your kind notice that the sewarage water drains are overflowing opposite to abhyasa children school, in O.U.Colony, Shaikpet, Hyderabad for the past one week. The unbearable foul smell from this dirty water making the residents in the area. Worst sufferers are westren plaza gated community and school children of weaker sections hostel. Please look in to the problem
Mohd Ashraf Khan on 15th Dec 2018, 5:44pm | Permalink
Sir/madam,
I am residence of Khaja nagar a near Qudsia Masjid #
8-2-708/1. There is a flow of drainage in my lane due to this , the drainage water is coming in inside my house through borrwell pipes so please as soon as possible solve my problem. Thanking you.
My contact no 9553634786
M.ramakrishna house no 6-6 roa on 15th Dec 2018, 1:46pm | Permalink
Sir in our colony no one as coming to drop chemical in water sump please send immediately
S.Sekhar Reddy on 14th Dec 2018, 10:19am | Permalink
To

The Chief Engineer,
HMWS&S Board
Hyderabad,
Telangana State.

Dear Sir,

Sub: = Rain Water drastically stored in front of houses.

***
I am the Resident of H. No. 30-647/1/9/1/B,Simhadri Nagar, Chandragiri Colony, Hyderabad -500 056.
I would like to inform you that due small rains also heavy water is not going any where and drastically stored in front of all houses and coming inside the houses.Due to this water we are getting bad smell and mosquitoes are increasing which leads to viral fever, Malaria, Dengue, etc. Also we are unable to move in the street.

So kindly look into the mater and take necessary steps


Thanking you,
Yours Faithfully,
S.Sekhar Reddy.
Mob: 9985713310
Gulam mustafa on 13th Dec 2018, 9:06am | Permalink
Sir/madam,
I am residence of Talab Katta a man nagar b near deccan hotel #18-7-42/460. There is a flow of drainage in my lane due to this , the drainage water is coming in inside my house through washroom pipes so please as soon as possible solve my problem. Thanking you.
My contact no 9700255215, 7993020181.
301 - 315 OF 1178 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
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