Friday, 16 November 2018 »  Login
I am at

GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
496 - 510 OF 839 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
M.Raveendra Reddy on 13th Apr 2017, 8:37pm | Permalink
Receiving number of complaint calls to my cell no.9848192026 regarding drainage and Street lights problem.They are receiving this number from vebsite . Kindly delete phone from Ghmc vebsite.
Artham Sreeeramulu on 10th Apr 2017, 12:30pm | Permalink
property tax payment for PTIN No.1060807870 for last year made online. Last year I paid total tax Rs.13232/- on 26.4.2016 with 5% rebate. but it is showing due for second quarter. I enclosed the details in the attachment. Kindly correct the records and allow me to pay current year tax by utilizing 5% rebate (concession). Kindly do needful at the earliest.
aruna reddy on 10th Apr 2017, 12:30pm | Permalink
we are the residents of H.No:1-9-202/B/4, near edamma temple, ramnagar, hyderabad-500020. from past one week the drainage pipe has strted leaking and we thaought it would get cleared within 2-3 days but their is no progress...and since our water sump is nearer to the leakage area wheneer their is rain we are afraid of the water contamination...we tried to complaint at the water board offfice in musheerabad since, we dint get our water bill number we couldnt lodge a complaint regarding that. please kindly take into notice about the urgency of the situaton and send people to repair the drainge problem

thanking you in anticipation,
residents of H.No:1-9-202/B/4,
near eedamma temple, ramnagar
ANJALI PATEL on 10th Apr 2017, 10:59am | Permalink
Mohammed Rafiullah on 7th Apr 2017, 7:35pm | Permalink
We located at Saroor Nagar Last Bus Stop, Opp: Mahalakshmi Temple. Our Main Hole has been blocked and several time complained. Nobody was taken care. and called to 155304 has not been responded.
Please take appropriate action on it.

Mohammed Rafiullah
Aravind on 7th Apr 2017, 2:20pm | Permalink
The drainage hole can be leaked in Front of cyber gateway at image hospital In high-tech city .then the drainage water flows to the overall the street roads,there no place to walk at the road ,water can be placed in total road .so please take care action about that.
Mohammed shameemuddin on 5th Apr 2017, 10:49am | Permalink
Sir my Baghdad colony near glorious school. Langerhouz. Ts. Hyd. I complain ghmc and water works many times . But my drainage problem not yet solved. All main holes are overflowing in my house all drainage water is reverse my house. All we are suffering pl come immediately today and solve the problem. Thanks.(shameemuddin) mobile no. 9849354257
Rakesh on 31st Mar 2017, 3:10am | Permalink
155304. Or 040 155304 is not working fake service I think, full of mosquitoes in lungerhouse,Hyderabad
S Ghouse on 30th Mar 2017, 9:21am | Permalink
maintenance at old city Baghe-EA-Jahara, yakutpura very dirty. How the people manage with the family the GHMC dont know. Road maintenance not up to the level.
Vishal on 29th Mar 2017, 2:33pm | Permalink
Sir I am resident of Ramanthapur Sree Rama colony # 3-4-16/33/B from past 4days drainage is being over flowing from a house compound wall,I complained about it to the owner but he is telling that it is not his pipe from which the drain water is flowing ... so please look into it ,as the colony people are facing many difficulties due to foul smell.... one more thing to tell is that rain harvesting pit which was dug by municipal people has been closed and water from above lane is coming into our lane which is low lying area so please look into this matter
E Veerash on 29th Mar 2017, 11:34am | Permalink
Sir my address Drainage problem uppuguda Lalitha Bagh Bayana Santosh hotel my home address 18-8-452/B/51
Mayrose Hussain Quraishi on 29th Mar 2017, 1:46am | Permalink
To , GHMC , HYD .
Respected Sir & Madam ,
Sub : Replace of Street Light Set ,
My Name is Azher Bin Abdullah , Salar Ahmed Staying at D.N.M Colony Sanathnagar , Opp light sun 3 Near Hitech Lamination - Hyderabad - 500018
In our Steet their are 3 Poles . So Our REQUEST is that Please Replace that StreetLightSet At Last POLE of Our Street .....
Thanking You ,
Mayrose Hussain Quraishi
Vishnu Vardan on 28th Mar 2017, 1:29am | Permalink
We need mosquito control team to be sent at old Bowenpally hasmathpet near hasmathpet cheru Secunderabad 5000011

Call 9848009100
praveen_jam on 24th Mar 2017, 8:41pm | Permalink
My area which I complained about drainage system is wrongly spelled it is located near safilguda old neredmet village. I am extremely sorry for that
praveen kumar on 24th Mar 2017, 8:36pm | Permalink
Sir ,
I am a residence of old neredet area. We are facing problem with poor underground drainage system in our area,the water could not go to pipe line which is newly laid down as we were connected old pipe line which is blocked. It is causing overflow of drainage water into houses and causing reason for mosquitoes. Please take some action in this regard. We will be thankful for action
496 - 510 OF 839 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
LEAVE A COMMENT has 700,000+ monthly visits. Tell Hyderabad what you feel about GHMC 24x7 Grievance Cell: 155304!
[no link to your name will appear, overriding global settings]
To preserve integrity, allows ratings/comments only with a valid email. Your comments will be accepted once you give your email, and will be deleted if the email is not authenticated within 24 hours.
My name:

Dissatisfied with the results? Report a problem or error, or add a listing.
This page was tagged for
ghmc complaint whatsapp number
m c h hyderabad complaint toll free
ghmc alwal contact number
Ghmc complaint cell
complaint cell kukatpally
Follow on
© Copyright 1999-2009 LRR Technologies (Hyderabad), Pvt Ltd. All rights reserved. fullhyd, fullhyderabad, Welcome To The Neighbourhood are trademarks of LRR Technologies (Hyderabad) Pvt Ltd. The textual, graphic, audio and audiovisual material in this site is protected by copyright law. You may not copy, distribute, or use this material except as necessary for your personal, non-commercial use. Any trademarks are the properties of their respective owners. More on Hyderabad, India. Jobs in Hyderabad.