The parents of a 9-day-old baby girl advised emergency liver transplant surgery at the earliest in London by doctors approached the Regional Passport Office, Hyderabad, for Tatkal passport services.
The RPO took cognizance of the seriousness of the matter, and the application of the baby was processed, granted, printed and hand-delivered to the baby's parents within just an hour.
The RPO was praised for the extraordinary display of commitment to public service in this issual of a passport in record time.