Sunday, 19 November 2017 »  Login
in
»
I am at

GHMC 24x7 Grievance Cell: 155304

Citizens can reach the call centre number from any service provider,
Hyderabad | 1st January 2013
The Greater Hyderabad Municipal Corporation has launched a 24x7 call centre for grievance redressal. The cell, to be situated at the CMTC building at Banjara Hills, will operate with the number "155304".

Addressing a press conference on Monday, GHMC Mayor Mohammad Majid Hussain and Commissioner M T Krishna Babu said that citizens can reach the call centre number from any service provider, including both landline and mobile numbers.

"The call centre will operate with six seats in each shift, and can be expandable to 10 seats in each shift. The call center can take 60 concurrent calls at any given point of time," it was announced.

The Commissioner said that the call centre would register all types of grievances and provide end-to-end redressal and follow-up with the officers concerned at various levels.

It will have two PRIs with 60 channels live to handle call centre calls, and one additional PRI with 30 channels to handle redundancy.

The data connectivity is through Intranet with a speed of 2 Mbps, and the facility will also have a 24x7 power backup.

Apart from this call centre, grievances can be registered through three other mediums. Citizens can lodge complaints through the website www.ghmc.gov.in, through the eSeva number on 1100, and during the GHMC's Face2Face programme with citizens. Further, grievances registered through VIPs, including MPs, MLAs, MLCs and corporators, will also be registered with the call centre.

The Mayor and Commissioner said they would personally monitor the functioning of the call centre, which, they claim, is being operated by professional and "highly qualified" personnel. (INN)
filed in:  GHMC, M T Krishna Babu, Mohammed Majid Hussain, Civic Issues
COMMENTS
481 - 495 OF 547 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
 |  NEWEST  |  OLDEST  |  MOST HELPFUL  |  LEAST HELPFUL
praveenkumar.yarolla on 22nd Sep 2015, 9:06pm | Permalink
dear sir,
ghmc kapra my residence khapra dammaiguda
new indra nager colony i racquest boor water suplly man this colony man so water suplly not com i recquest kapra ghmc man maintenace boor
water suplly. please sir

thankfully,
praveen
praveen on 17th Sep 2015, 6:15pm | Permalink
Dear sir,
my resident of khapra ghmc near dummai guda boor water is not com this colny im already complent .but two day was com water
next day same problem water is not com
praveen on 2nd Sep 2015, 1:31pm | Permalink
GHMC im live in new indra nager near dammaiguda
boor water not com this colny one month
SATHYANARAYANA on 26th Aug 2015, 5:32pm | Permalink
illigal building construction is running at SUSHMA theatre, vanasthalipuram. opp; MANJU FOOT wear. local town planning officers are colluted with owner of the building. please take nessesary action.
Rahul on 14th Aug 2015, 9:02am | Permalink
Drinage problem in our area!

Dear sir,
We are having a problem in our area regarding Drinage system! For every week or two our drinage. The pipeline is not very good. It is blocking all other lines at a common point. And the water is going deep into the ground and mixing in the bore water.

Please look forward to it.

Landmark : Shiva parvathi function hall, Laldarwaza, Hyd.

near by house addresses
18-6-420
18-6-421
Sai on 12th Aug 2015, 1:12pm | Permalink
illigal amount charging at Imax parking Rs.35/- for Car and Rs.20/- for bikes. and also i got my bike pumcher at parking stand.

https://www.youtube.com/watch?v=ii5s22NoqFg
santosh kumar Mrps ts vise pri on 24th Jun 2015, 10:16am | Permalink
Manhole in Kailash Nagar sanathnagar circle 10 from 4 to 5 months we r complaing to the water works department & to the. Manager Jamel lot of time it camped in the paper that manhole drainage water is leaking from manhole & it coming mixing in manjera water pipe line lot of people r getting viral disease afterdrinking this water plzz kindly resp once sir

Thank u
sireesha. on 20th Jun 2015, 11:30am | Permalink
Adress: Rajiv Gandhi Nagar,Bside Hetro drugs ltd,gandhi statue,IDA Jeedimetla.Suraram road.


Beside Gandhi statue Garbage is smelling Very much.Please take necessary action.
sireesha.sireesha.naidu on 20th Jun 2015, 11:33am | Permalink
Rajiv Gandhi Nagar,Bside Hetro drugs ltd,gandhi statue,IDA Jeedimetla.Suraram road.Hyderabad,Telangana
J.S.Acharya on 16th Jun 2015, 11:37am | Permalink
The drainage man-hole in our lane is blocked. As a result drain water is gushing out from another end and flowing in front of my house.Kindly look into this,as the GHMC worker is reluctant to look into this.
shaik waheed on 11th Jun 2015, 9:54pm | Permalink
I m a resident of khader bagh indra nagar hyd address 13-6-437/a/84 drainage problem frm many years kindly plz solve aur problem because Ramadan is frm 19th june no one is coming to check also
shaik waheed on 11th Jun 2015, 9:48pm | Permalink
I m a resident of khader bagh indra nagar hyd address 23-6-437/a/84 drainage problem frm many years kindly plz solve aur problem because Ramadan is frm 19th june
Manjusree K on 31st May 2015, 8:46pm | Permalink
I am a resident of Plot No: 122 A, MLA colony, Road No: 12, Banjara hills, hyd-34. In front of our apartments there is a big dump of garbage and we requested to shift it to some other vacant place because it is causing lot of nuisance with buffalows dogs, cocks eating the garbage and throwing on the road. It gives stinking smell throughout the day and night. We are forced to live in closed doors. Please shift the garbage bins from here and let us live in hygienic conditions. I feel Hyderabad will never go forward with these garbage dumps and sanitation problems. I hate these circumstances.
N Chandra kanth on 10th May 2015, 10:22pm | Permalink
I N .chandra kanth .a resident of old maruthi nagar ..DMRL x crossroads ....suffering from traffic problems caused by lorry drivers in our areas since 2008 ...so I request all ghmc officials ..to take immediate necessary actions..the lorry owners are doing goondaism in colonyy ..harassing women on roads..so I sincerely request higher authorities to take stringent action against those culprits..who are doing sandmafia ..in city...thank you sir..
Joseph on 10th May 2015, 6:19pm | Permalink
Sir,

We Residence of Archana Apartments, Golconda 'X' Roads, Musheerabad, Hyderabad. Our Apartments Entirely filled with drainage water since one week and this is happening often when the Main Road Gutters are Blocked. Our Apartments base is located in depth parallel to main road, and thus the slope of the main Road Gutters will be towards our Apartment and when those Main Road Gutters are blocked, the drainage water is entirely filled into our Apartments with which there could be very Dangerous to Health.

Please do the Needful and kindly take the Action immediately.

Thankfully,
Residence of Archana Apartments,
Beside Hebron Church,
H.No: 1-1-573, Golconda X Roads,
GandhiNagar, Hyderabad, 500020
K Sri Hari on 29th Apr 2015, 9:22am | Permalink
Dear sir,

I am a resident at Yapral main road.

Near my house an open place is filled with heaps of garbage.The foul smelling garbage turned life to be miserable.The garbage has turned to be breading place for flies and mosquitos.An epedamic is expected due to unhygienic conditions.The garbage place is burned with fire by municipality workers which has made difficult to breath and danger of fire spreading to residents house is always danger of causing loss of live and damage of wealth.please take action to remove the garbage the life of residents is always in danger.
481 - 495 OF 547 COMMENTS  |  FIRST  |  PREVIOUS  |  NEXT  |  LAST
LEAVE A COMMENT
fullhyd.com has 700,000+ monthly visits. Tell Hyderabad what you feel about GHMC 24x7 Grievance Cell: 155304!
[no link to your name will appear, overriding global settings]
To preserve integrity, fullhyd.com allows ratings/comments only with a valid email. Your comments will be accepted once you give your email, and will be deleted if the email is not authenticated within 24 hours.
My name:

Dissatisfied with the results? Report a problem or error, or add a listing.
ADVERTISEMENT
SHOUTBOX!
ADVERTISEMENT
This page was tagged for
hyderabad street lights complain
Commlssloner g.h.m.c.hyd
ghmc tree complaint no.
loudspeaker nuisance,helpline to complaint in hyd
ghmc dog complaint phone number
Follow fullhyd.com on
© Copyright 1999-2009 LRR Technologies (Hyderabad), Pvt Ltd. All rights reserved. fullhyd, fullhyderabad, Welcome To The Neighbourhood are trademarks of LRR Technologies (Hyderabad) Pvt Ltd. The textual, graphic, audio and audiovisual material in this site is protected by copyright law. You may not copy, distribute, or use this material except as necessary for your personal, non-commercial use. Any trademarks are the properties of their respective owners. More on Hyderabad, India. Jobs in Hyderabad.